UPDATE: Hurricane Florence Affected Areas

UPDATE 9-19-2018, 4:10 p.m. EDT:

Your Discount Tire Family is here to support you. As of this update, all of our people are accounted for and safe. Hurricane Florence has had some impact to stores in North Carolina, South Carolina and Virginia. The leadership of the Carolina and Virginia regions are taking steps to ensure the safety of our employees and their families in the affected areas.

Regional Updates:

Carolinas (9-19-2018, 4:10 p.m. EDT): All our people are fine and all our stores are open with no damage. Thank you for all your help and support!

Virginia (9-14-2018, 2:57 p.m. EDT): All stores are open, some on limited service due to some employees that evacuated with their families. All employees and housing are currently safe and accounted for. There could be more flooding as the storm moves north over the next few days.

Our first priority is the safety of our people and their families. More details will be added to this page as we get them. 

For up-to-date information on the hurricane, visit the National Weather Service’s page: https://www.weather.gov/wrn/florence

Official updates per state:

We make a living by what we get, but we make a life by what we give. 


United Healthcare/OptumRx members:

OptumRx is taking pro-active measures on behalf of those who may be in the hurricane’s path by providing members with access to their prescriptions in a way that best meets their needs during times of disaster. Members who are affected can fill existing prescriptions early (one time, up to 90-day refill, through October 10). For mail-order delivery service to affected areas or any other questions related to their prescriptions, people are encouraged to call the number on the back of their ID card, or speak directly to a pharmacist about their situation in order to get an early refill, if necessary.

Help for the broader community:

Free Help Line: Optum is offering a free emotional-support help line to affected individuals. The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone. Callers may also receive referrals to community resources. Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com. View the Important Communications alert on this site near the bottom of the member home page for local resources; you can find the following resource centers by using a keyword search:

  • Disaster Planning & Recovery Center: Type the keyword “disaster” into the search bar, select the Disaster Planning & Recovery Center. Here you’ll find information on preparing for and recovering from natural disasters and links to national organizations too
  • Coping Center: Type the keyword “coping” into the search bar, select Coping. Here you’ll find supportive resources to help you deal with the emotional effects of a disaster
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