• May 18, 2021

COVID-19 Employee FAQ

Where can I go for local COVID-19 testing?


If COVID-19 testing is considered, then it is initially suggested that a person be seen by their PCP or a local urgent care with an appointment.

Local testing facilities that are currently being recommended are the CVS Health/Minute Clinic sites. Click here for CVS COVID19 testing.

For those states that CVS does not currently serve, please consider visiting Castlight which is a National COVID-19 testing website. This site provides information on testing facilities throughout the U.S. Click here for to learn more about Castlight.

What symptoms should I be aware of regarding COVID-19?


COVID-19 is characterized by mild symptoms including a runny nose, sore throat, cough, and fever. Illness can be more severe for some people and can lead to pneumonia or breathing difficulties.

Additional signs and symptoms of COVID-19 include:

  • Chills
  • Repeated shaking with chills
  • Gastrointestinal/Digestive issues
  • Muscle pain
  • Headache
  • New loss of taste or smell

If I experience COVID-19 symptoms but test positive for another infection i.e Strep, Flu, Sinus infection, should I still get tested for COVID-19?


Continue the treatment plan for your initial diagnosis. If your symptoms do not improve within the expected time frame or your symptoms become worse, then schedule an evaluation with your Physician. Employee to not return to work until all signs and symptoms have fully resolved.

Should I be wearing surgical gloves to protect myself from contracting COVID-19?


Gloves are not the best idea in protecting you from COVID-19. They may lead individuals to a false sense of security. One must know how to properly remove and dispose of “contaminated” gloves to ensure decreased spread. The best way to protect yourself is hand washing.

What areas of the face are at risk to COVID-19?


The areas at risk of COVID-19 include the nose, mouth and eyes. Transmission of COVID 19 to these vulnerable areas are done so by being in close contact with an individual who is experiencing respiratory symptoms, such as coughing or sneezing. Therefore, individuals are susceptible of having his/her mucosae (mouth and nose) or conjunctiva (eyes) exposed to potentially infected droplets of COVID-19.

What do I do if I need to take a leave of absence?


Human Resources is here to support our employees through their employment journey, which may include occasional leaves of absence. Many federal and state statutes apply to employee leaves of absence. To ensure applicable statutes are followed, please refer to the guidelines listed on our Leave of Absence page for additional guidance.

What if I’m not feeling well and have flu-like symptoms?


If you have an upper respiratory illness, please contact your Primary Care Physician for further evaluation. COVID-19 testing can be performed through CDC-designated laboratories.

To avoid exposure within Emergency Rooms and Urgent Cares, Virtual Visits are available to those enrolled in the company’s health plan. They are trained and equipped to assess COVID-19, the flu and other minor health issues. Visit the Virtual Visit – Medical page for information about how to register, choose a provider and schedule your virtual visit.

If you have been out for more than three days related to a medical reason/illness we would ask that you provide a Return to Work Note. Please email the Return to Work Note to LOA@Discounttire.com.

If you are unable to obtain a Return to Work Note, please contact HR_General@Discounttire.com.

What should I do if I test positive for the Coronavirus?


Please inform your Manager that you will be out due to illness and follow the CDC recommended guidelines for people who test positive for COVID-19.

If you have been out for more than three days related to a medical reason/illness please reach out to LOA@Discounttire.com. Discount Tire’s LOA Team will review the Company’s LOA Guidelines with you.

Someone living in my household has tested positive for the Coronavirus. Do I need to stay home for the recommended 14-day self-isolation?


Yes, employees with a household member, or those that are a caregiver in a non-healthcare setting who are in close contact with a person that tested positive for COVID-19 should immediately notify their manager and visit their Primary Care Physician.

Employees who have been exposed to someone in their household that has been confirmed as positive for COVID-19 are not permitted to return to work until a 14-day self- isolation has been completed without experiencing any symptoms. The 14-day self-isolation period will be paid by the Company.

Click on the following link for CDC – Recommended Precautions

If I receive a physical paycheck, how will it be issued?


Physical paychecks will continue to be mailed to employees who are not enrolled in direct deposit.

To avoid a delay in pay, it is HIGHLY recommended that employees still receiving physical checks, open a personal checking account, and enroll in direct deposit through Workday IMMEDIATELY.

What if my child’s school is closed?


We recognize that school closures are happening around the country and this may create a hardship for some employees. 

If you are impacted, please reach out to your Manager/Regional staff to determine what arrangements can be made.

Are there air travel restrictions?


All non-essential travel restrictions have been extended until July 31. Discount Tire is strongly recommending employees avoid all personal air travel both internationally and within the U.S. The travel restrictions include trade shows and conferences.

When essential travel is required, ensure governments and borders allow the travel. A few questions to ask yourself:

  • Are state borders open with travel permitted?
  • Are there additional entry requirements?
  • Are the required services operating (flight/hotel/taxi/meals)?

Is a Discount Tire employee at higher risk for contracting COVID-19 if they have a family member in the healthcare field?


According to the CDC and OSHA, healthcare personnel (HCP) are at higher risk for exposure when caring for patients with possible COVID-19.

HCP’s can minimize their risk of exposure and transmission to family members by following infection prevention guidelines and staying home if they exhibit any signs and symptoms of COVID-19.

Direct family members of healthcare personnel exhibiting signs and symptoms of COVID-19 are encouraged to work from home until symptoms have resolved.

Additional Resources

Travel Advisories/Restrictions – Department of State Travel information

CDC Coronavirus Overview – Up-to-date information about the Coronavirus

CDC Coronavirus FAQ – Answers to frequently asked questions about the Coronavirus

John Hopkins University Coronavirus Dashboard – Global Coronavirus information

Our Executive Health Department is also available for any health questions or recommendations for Primary Care Providers. Visit our Executive Heath Department Case Management page for information on contacting the Executive Health Team.

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