Employee Assistance Program

What is the EAP?

The Employee Assistance Program (EAP) is a confidential, FREE resource to help with personal issues which might be affecting you and your dependents, such as:

  • Personal/family issues
  • Work concerns/work-related stress
  • Relationship issues (at work or at home)
  • Substance abuse
  • Financial concerns
  • Legal issues
  • Childcare referrals
  • Eldercare referrals
How Does the Program Work?

When you call the EAP, a counselor will spend time with you or your family member on the phone to identify the issue, gather information and provide personal assistance. When appropriate, the EAP counselor will help schedule an appointment with an EAP affiliate for a face-to-face meeting. All of the EAP Plus counselors and affiliates are licensed by state governing agencies. Up to 6 sessions are provided free of charge to each employee or family member per issue.


Our EAP is provided through GuidanceResources. To register, call 1-844-285-1067 or visit www.GuidanceResources.com. For the Organization Web ID, see the Benefits Guide mailed to your home or contact the Benefits Team in Human Resources for more information at 1-800-347-4348 or benefits@discounttire.com.


Additional Employee Assistance Information from GuidanceResources
Additional Resources

Our Support Programs and Services page offers a variety of emotional support and mental health resources to help you manage your well-being during this time.

Your health is very important, especially during stressful events. Visit our Maintaining Your Health page for tips on self-care, dealing with stress, managing anxiety and more.

Our Coping Tools for Families page may offer additional resources for helping you and your family cope with emergencies, behavioral issues in children, and social disruptions.