• May 8, 2021

UHC Members: Virtual Visits – Telemental Health

With Telemental Health services, you can get online visits with your provider.
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You can meet with a psychiatrist or therapist online through private and secure video-conferencing.

Schedule an online visit with a psychiatrist or therapist using Telemental Health (TMH). TMH uses secure video-conference technology to connect you with behavioral health providers in real-time via the Internet.

Using TMH, clinicians can evaluate and treat general mental health conditions, such as depression and anxiety. They can also provide therapy, and when appropriate, prescribe medications.1 Treatment is provided by psychiatrists and therapists who are part of the Optum Behavioral Health network. These services are part of your Optum Behavioral Health benefits.

Telemental Health offers you:
  • Convenient appointments that may fit your lifestyle.
  • A network of over 3,000 psychiatrists and therapists in all 50 states.
  • The care you need sooner.
  • Secure technology meets or exceeds HIPPA security standards.

Access the broader TMH network through liveandworkwell.com or one of these select networks:

Doctor on Demand provider network

  • Choose “Doctor on Demand.”
  • Create an account or log in.
  • Confirm or add UnitedHealthcare insurance information to your account/profile.
  • Schedule a visit by date or provider.

Amwell provider network

  • Choose “Amwell.”
  • Create an account or log in.
  • Confirm or add UnitedHealthcare insurance information to your account/profile.
  • Schedule a visit by date or provider.
  • In the payment information box, enter the access code: visit (valid with behavioral visits only).

Log on to myuhc.com® and select “Virtual Visits.” Or, call the toll-free number on your health plan ID card.

UHC logo1. As per state telehealth rules and regulations.
* Per IRS regulations, if you have an HSA, you may have an applicable cost share. 

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