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Updated
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GO SEE Daily Audits - Store Manager
Corrected Action Point
Updated On 04/02/26
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GO SEE Daily Audits - Marketing Assistant Manager
Corrected Action Point
Updated On 04/02/26
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SHOP Update - Nokian
Nokian Tyres are now available in SHOP.
Marketing AMAdded On 04/01/26
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BOPIS - Best Practice
CtS: Removed “state specific” callouts and made more general.
Updated On 03/30/26
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Vision POS - Refund Guide
Added “Split Tenders” scenario under “Refund Tender Types"
Updated On 03/30/26
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Offering Alignments - Best Practice Observation
Added Vision screenshots under Step 5.
Updated On 03/30/26
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Visit the Vehicle Inspection Best Practice and Observation
Wheel lock key verbiage strengthened in observation.
Updated On 03/30/26
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Column Definitions
| Heading | Definitions |
|---|---|
| Region / Store | Region / Store |
| Total ADJ at POS | Total adjustments processed at counter YTD |
| Returnable Tires | Total tires coded as returnable to vendor (from: Total Adj at POS) |
| Returnable Rate | Returnable Tires divided by Total Adj at POS |
| Total RTW | Total tires transferred in system to warehouse (from: Returnable Tires) |
| RTW Rate | RTW divided by Returnable Tires |
| Total RTV | Total tires processed on RTV PO's (from: RTW) |
| RTV Rate | RTV divided by RTW |
| Capture Rate | Total RTV divided by Returnable Tires |